Answers questions
Hours, pricing, service areas, order status: anything in your knowledge base.
Inbound calls
Every missed call is a lead that rang someone else next. Agent answers on the first ring, day or night, and either solves the caller's question or gets them to the right person.
What Agent does on an inbound call
Qualifies the caller
Asks the questions your team would ask and records the answers on the call record.
Books or routes
Captures a callback time or transfers to a live number when the caller needs a person.
Leaves a clean record
Every call arrives with a transcript, a recording and an outcome bucket.
Where it helps most
Inbound Agent is useful for service businesses that miss calls while on a job, for after-hours and weekend coverage, for overflow when your front desk is busy, and for any line where the same ten questions make up most of the calls.
We connect Agent to the number you already publish, so callers don't need to learn anything new.
Hear Agent on a real call
We'll set up a test call with your own script so you can judge the voice, the timing and the transcript yourself.