Quality first
Proven practices across the whole project, from first conversation to post-delivery support.
AI voice agents that call, answer and follow up
Agent talks to your customers in a natural voice, works from your own documents and hands your team a transcript and an outcome for every call. Built by Server Pipe, a custom software company trusted by start-ups and Fortune 500 firms.
Tune-up remindersSample outbound call
00:00Agent00:09
Hi Maria, this is Ava from Desert Air Heating and Cooling. You had an AC tune-up with us last spring. Do you have a quick minute?
Maria00:13
Sure, what's up?
Agent00:21
We're booking summer tune-ups now. I have Tuesday at 9 or Thursday at 2. Would either work for you?
Maria00:26
Thursday at 2. Is it still $89?
Agent00:33
Yes, still $89. You're booked for Thursday at 2, and I'll text you a confirmation now.
Outcome filed automaticallyInterested, booked
Phone work your team shouldn't have to repeat
Confirming appointments, chasing old leads, answering the same questions after hours. Agent takes the repetitive calls and passes on the ones that need a person.
Outbound campaigns
Upload a lead list and Agent works through it with your script, your calling hours and automatic retries.
How campaigns workInbound calls
Agent answers your business line on the first ring, answers questions from your documents and books or routes the caller.
How inbound worksConversations and outcomes
Every call comes back with a transcript, a recording, a cost and an outcome bucket your team can act on.
See the consoleFrom documents to live calls
We set Agent up with you, test it on your own phone and tune it from real transcripts before it talks to a single customer.
Load your knowledge
Upload price lists, policies and FAQs so Agent answers from your material.
Set the voice and timing
Pick a voice, then tune silence, turn taking and re-prompts.
Test, then go live
Call your own phone, watch the transcript, then launch a campaign or connect your number.
Work the buckets
Your team follows up on the calls that need a person, starting with the interested ones.
Every call ends up in a bucket
Agent files each conversation by how it ended. Sales opens the interested bucket, the callback bucket keeps the requested times, and people who said no are left alone.
Cost is tracked per call, so you can see what each booked appointment actually cost.
Spring reactivation campaignSample data
Interested38
Callback24
Not interested41
Voicemail33
No answer15
151 calls completedAverage call 1:42
Custom software, web and database engineering
Before Agent, Server Pipe built custom software for clients from venture start-ups to Fortune 500 companies. That team still takes on software, web application, database and consulting work, and it's the same team that connects Agent to your systems.
Custom software design and developmentComplete implementation, from design and development to support.Custom web application design and developmentPortals, dashboards and products that work on any device.Database design, development and managementOracle, SQL Server, MySQL, PostgreSQL and DB2 from schema to administration.Information technology consultingPlan, choose and run the right systems for the business problem.
Why clients stay with Server Pipe
Long-term partnerships built on clear process and dependable delivery.
Flexible pricing
Fixed price, time and materials, or a dedicated team, combined however your project needs.
You own the code
Full source code and documentation on standard technologies, so you're never locked in.
Hear Agent on a real call
We'll set up a test call with your own script so you can judge the voice, the timing and the transcript yourself.